FIND HELP

This is a directory of programs and organizations that can help Brewster County residents with problems caused by the pandemic. Please email or call organizations for help, because many have closed offices as a safety precaution.

Use the links above or the drop-down category menu below to browse by the type of assistance needed. Or search the directory by keyword.

KVLF/KALP Updates and Interviews

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Website: KVLF Interview Vault Website: Big Bend Radio on Faceboook
Description

Big Bend Radio/KVLF(1240AM) / KALP(92.7FM) is frequently giving updates and interviewing local government officials and medical experts about the pandemic, how communities here are responding, and help that’s available for businesses and residents. Some interviews are archived on the radio station’s website. Listen to the station or check their Facebook page for upcoming interviews and updates.

Lifeline Discounted Telephone & Cell Service

Photo of Lifeline Discounted Telephone & Cell Service
Website: FCC Info on Lifeline Program Website: USAC Lifeline Info and Application
Description

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. Find participating companies on the USAC website, or contact your local telephone, cell, or internet provider to ask if they offer Lifeline service.

Marfa Public Radio Covid-19 Resources

Photo of Marfa Public Radio Covid-19 Resources
Website: Marfa Public Radio Covid-19 Resources
Description

Marfa Public Radio COVID-19 news stories and resources, such as testing information, lists of closures, and local government responses.

Ministerial Alliance

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Location First Christian Church 201 W Sul Ross Ave Alpine TX 79830 Phone: 432-386-8101
Description

Offers assistance with paying bills.

Modest Needs

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Website: Apply for Help from Modest Needs
Description

Modest Needs is a tax-exempt charity that gives small, emergency grants to low-income workers who’re at risk of slipping into poverty and for whom no other source of immediate help is available.

Odessa Chamber of Commerce COVID-19 Resources

Photo of Odessa Chamber of Commerce COVID-19 Resources
Website: Odessa Chamber’s resources for businesses, taxpayers, and job seekers
Biography

The Odessa Chamber of Commerce has a compilation of resources for small businesses, taxpayers, and job seekers in West Texas. 

One Fair Wage Emergency Fund for Service Workers

Photo of One Fair Wage Emergency Fund for Service Workers
Website: One Fair Wage Emergency Fund
Description

One Fair Wage is providing free, cash assistance to restaurant workers, delivery drivers and other tipped workers and service workers — who are seeing their income decline during this disaster, or aren’t able to work because of quarantines or other health concerns.

Our Lady of Peace Catholic Church

Photo of Our Lady of Peace Catholic Church
Phone: (432) 837-3304 Website: Our Lady of Peace on Facebook
Description

The Catholic Church in Alpine offers a small amount of cash assistance for people with emergency expenses, even if they are not members of the parish. Call the Parish Office, (432) 837-3304, which is open Tuesday-Friday from 9 a.m. to 5 p.m. with an hour off for lunch.

PermiaCare MHMR

Photo of PermiaCare MHMR
Phone: 844-420-3964 Phone: 432-837-3373 Website: PermiaCare MHMR
Description

PermiaCare (formerly Permian Basin Community Centers) provides services to help people live satisfying, responsible and productive lives.  Services include:

  • Mental Health Services (MH)
  • Intellectual and Developmental Disability Services (IDD)
  • Substance Abuse Services
  • Veterans Services
  • HIV Services

24/7 Mental Health Crisis Line: 844-420-3964

Presidio-Brewster County Indigent Healthcare Program

Photo of Presidio-Brewster County Indigent Healthcare Program
Phone: 432-837-7051 Website: Indigent Healthcare Program
Description

Assistance with medical services and expenses through a program administered by Big Bend Regional Hospital District.

Preventative Care Health Services

Photo of Preventative Care Health Services
Location 1605 N. Ft. Davis Hwy. Alpine TX 79830 Phone: (432) 837-4555 Website: PCHS FAQ on Sliding Scale Payment Program
Description

As a Federally Qualified Health Center, PCHS’s mission is to provide quality medical, dental, and behavioral health services regardless of a person’s ability to pay. PCHS provides a sliding fee discount program for services based on income, number of family members, and federal poverty guidelines. Depending on qualifications, patients may be eligible for a 100%, 75%, 50%, or 25% discount on services. At new patient registration, patients have the option to apply for the sliding scale fee. Patients will be asked to fill out a form, as well as provide proof of income for all members of the household, proof of address, and a picture ID. Other necessary documents may include: current regular payroll stub, income tax return, and/or utility bill. Call Family Health Services of Alpine for more information and to book appointments.

Public Utility Commission of Texas: FAQ about low-income plan for utilities

Photo of Public Utility Commission of Texas: FAQ about low-income plan for utilities
Phone: 888-782-8477 Website: PUCTX FAQ about payment plans and suspension of disconnections
Description

The Public Utility Commission of Texas is offering a COVID-19 Electricity Relief Plan, which includes deferred payment plans for utility bills and suspension of utilities disconnection, for low-income households in economic dire straights due to the pandemic. Read all of the steps to qualify for this plan in their online FAQ. The first step is contacting the state’s Low Income List Administrator (LILA) at 866-454-8387 to request enrollment. Their call center is operating 24 hours a day, seven days a week. Then you may need to follow up with your electricity provider, particularly if your bill is due soon.

Red Rover Emergency Pet Boarding, Vet Care Grants & Pet Resources

Photo of Red Rover Emergency Pet Boarding, Vet Care Grants & Pet Resources
Website: Red Rover Emergency Pet Boarding Grants
Description

The RedRover Relief Emergency Boarding grant program helps animals who need temporary boarding while their owners are hospitalized due to the COVID-19 virus. This grant will cover the cost of up to two (2) weeks of boarding while a pet owner is hospitalized. Also offers RedRover Relief Urgent Care grants for emergency veterinary care, as well as other resources for pets and people during the pandemic.

Restaurant After Hours Mental Health Resources

Photo of Restaurant After Hours Mental Health Resources
Website: Mental Health Resources for Hospitality Workers
Description

Restaurant After Hours is an NYC-based organization advocating for the mental health of hospitality workers. Their comprehensive resources guide has information on several crisis hotlines and organizations offering mental health support.

Restaurant Employee Relief Fund

Photo of Restaurant Employee Relief Fund
Website: Restaurant Employees Cash Grants Application
Description

Starting April 2, the Restaurant Employee Relief Fund, we will provide grants to restaurant industry employees who have been adversely impacted by COVID-19, financially, whether through a decrease in wages or loss of employment.

Grants will be awarded on a first-come first-served basis to those individuals who meet the prescribed eligibility criteria, as reviewed and verified by the National Restaurant Association Educational Foundation (NRAEF). Subject to the availability of funds contributed to the Fund, a one-time grant of $500 will be disbursed directly to the applicant following NRAEF’s review and confirmation that their submitted application meets the prescribed guidelines. Awards will limited to one grant per person.

Restaurant Opportunities Centers United Relief Fund

Photo of Restaurant Opportunities Centers United Relief Fund
Website: Relief Fund and Resources for Restaurant Workers
Description

Restaurant Opportunities Centers United is providing resources and financial assistance to restaurant workers impacted by the coronavirus crisis. As of April 1, the application for direct assistance to restaurant workers was temporarily paused while ROC processes the thousands of applications already received. But ROC says to keep checking back for the application to open again.

Restaurant Workers Community Foundation

Photo of Restaurant Workers Community Foundation
Website: Restaurant Workers Crisis Relief Fund
Description

RWCF has established a Restaurant Workers COVID19 Crisis Relief Fund to:

  • Immediately direct money to organizations leading on-the-ground efforts in the restaurant community.

  • To bolster our impact investing budget to provide zero-interest loans to businesses to maintain payroll during closure or re-open once this crisis has passed.

  • To establish a relief fund for individual workers facing economic hardships or health crises as a direct result of COVID-19.

RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed.

Salvation Army Alpine Service Unit

Photo of Salvation Army Alpine Service Unit
Description

Provides help paying for housing, utilities, prescriptions, clothing, and other needs for Brewster County residents.

Small Business Administration

Photo of Small Business Administration
Phone: (432) 837-8694 Website: Small Business Administration Emergency Loan Info Website: Streamlined SBA Loan Application
Description

For Small Business Owners (including businesses with short-term rentals) the Small Business Administration is offering low-interest disaster loans for small businesses impacted by COVID-19 in Texas

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If you have an organization or program to add to this resource directory, please contact us.