Utilities » FIND HELP

This is a directory of programs and organizations that can help Brewster County residents with problems caused by the pandemic. Please email or call organizations for help, because many have closed offices as a safety precaution.

Use the links above or the drop-down category menu below to browse by the type of assistance needed. Or search the directory by keyword.

2-1-1 Texas Assistance Help Line

Photo of 2-1-1 Texas Assistance Help Line
Phone: 877-541-7905 Phone: 2-1-1 Website: 2-1-1 Nationwide Covid-19 Resources Website: 2-1-1 Texas
Description

Call 211 for help finding social services and assistance programs, including state benefits for food, health, housing, and basic living expenses.

Big Bend Community Action Committee

Photo of Big Bend Community Action Committee
Location 607 W. Gallego Ave. Alpine TX 79830 Phone: (432) 837-2142 Website: Big Bend Community Action Committee
Description

Provides assistance with utility bills and energy-saving weatherization, as well as medical transportation, throughout tri-county area.

Brewster County Sheriff’s Office

Photo of Brewster County Sheriff’s Office
Location 201 W Ave E Alpine TX 79830 Phone: 432-837-3488 Website: Brewster County Sheriff
Description

Law enforcement for Brewster County also offers utility assistance to seniors through Brown Santa Fund.

CRAF Restaurant Workers Emergency Grants

Photo of CRAF Restaurant Workers Emergency Grants
Phone: 800.765.4842 Website: CRAF Restaurant Workers Emergency Grants
Description

Restaurants Care is offering grants for restaurant workers who have tested positive for COVID-19 or who have been quarantined

Emergency Fund for Home Care Workers, Nannies & Cleaners

Photo of Emergency Fund for Home Care Workers, Nannies & Cleaners
Website: Domestic Workers Care Fund
Description

The Coronavirus Care Fund (CCF) from the National Domestic Workers Alliance provides $400 in emergency assistance for qualifying home care workers, nannies and house cleaners who are experiencing financial hardship due to the coronavirus pandemic.

Lifeline Discounted Telephone & Cell Service

Photo of Lifeline Discounted Telephone & Cell Service
Website: FCC Info on Lifeline Program Website: USAC Lifeline Info and Application
Description

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. Find participating companies on the USAC website, or contact your local telephone, cell, or internet provider to ask if they offer Lifeline service.

Ministerial Alliance

Photo of Ministerial Alliance
Location First Christian Church 201 W Sul Ross Ave Alpine TX 79830 Phone: 432-386-8101
Description

Offers assistance with paying bills.

Modest Needs

Photo of Modest Needs
Website: Apply for Help from Modest Needs
Description

Modest Needs is a tax-exempt charity that gives small, emergency grants to low-income workers who’re at risk of slipping into poverty and for whom no other source of immediate help is available.

Public Utility Commission of Texas: FAQ about low-income plan for utilities

Photo of Public Utility Commission of Texas: FAQ about low-income plan for utilities
Phone: 888-782-8477 Website: PUCTX FAQ about payment plans and suspension of disconnections
Description

The Public Utility Commission of Texas is offering a COVID-19 Electricity Relief Plan, which includes deferred payment plans for utility bills and suspension of utilities disconnection, for low-income households in economic dire straights due to the pandemic. Read all of the steps to qualify for this plan in their online FAQ. The first step is contacting the state’s Low Income List Administrator (LILA) at 866-454-8387 to request enrollment. Their call center is operating 24 hours a day, seven days a week. Then you may need to follow up with your electricity provider, particularly if your bill is due soon.

Salvation Army Alpine Service Unit

Photo of Salvation Army Alpine Service Unit
Description

Provides help paying for housing, utilities, prescriptions, clothing, and other needs for Brewster County residents.

TANF Cash Help

Photo of TANF Cash Help
Phone: 2-1-1 Website: TANF Cash Assistance
Description

TANF helps families and grandparents raising children offers monthly or one-time cash assistance to pay for basic living needs.

TX Dept. Housing & Community Affairs Resources for Renters and Homeowners

Photo of TX Dept. Housing & Community Affairs Resources for Renters and Homeowners
Website: TDHCA Help for Texans Search Website: exas Covid-19 Housing Resources & Information
Description

Housing resources and guides for renters and homeowners in Texas who are struggling to make payments, from the Texas Dept. Of Housing and Community Affairs.

Also search for a few local resources that serve our area on Help for Texans page at https://www.tdhca.state.tx.us/texans.htm

USAGov Help with Bills and CARES Act Relief

Photo of USAGov Help with Bills and CARES Act Relief
Website: USAGov info on help with bills and CARES Act relief
Description

US government site about the help you can get through the Coronavirus Aid, Relief, and Economic Security (CARES) Act; government programs to help pay for phone bills, medical bills, and other expenses; and how to apply for temporary assistance.

If you have an organization or program to add to this resource directory, please contact us.